Returns Policy

 

For dresses purchased at full price via www.bellabetty.co.uk

If you are not happy with your purchase, or it is not a suitable fit, you must email us within 2 days of receiving the dress. Furthermore you must return the dress to us in its original condition by a minimum of recorded delivery. We are able to offer refunds for the cost of the dress. As soon as the dress is received back, we will issue a refund for the cost of the dress. We regret that we are unable to offer refunds on p&p. Dresses returned at customer's own risk and cost.

For dresses purchased at discounted price via www.bellabetty.co.uk

If you are not happy with your purchase, or it is not a suitable fit, you must email us within 2 days of receiving the dress. Furthermore you must return the dress to us in its original condition by a minimum of recorded delivery. Once the dress is received back, we are happy to send to you a different size if in stock, or an alternative dress of the same value. Alternatively we will issue a BellaBetty Ballgowns Credit Note for use at a later date. We regret that p&p is non-refundable. Dresses returned at customer's own risk and cost.

For dresses purchased through www.ebay.co.uk

If you are not happy with your purchase, or it is not a suitable fit, you must email us within 2 days of receiving the dress. Furthermore you must return the dress to us in its original condition by a minimum of recorded delivery. Once the dress is received back, we are happy to send to you a different size if in stock, or an alternative dress of the same value, both subject to a £10 restocking fee. Alternatively we will issue a BellaBetty Ballgowns Credit Note for use at a later date. We regret that p&p is non-refundable. Dresses returned at customer's own risk and cost.